5 weeks · Blended
Middle Management Certificate
Overview
Prepares mid-cadre officers for supervisory responsibility, covering team management, delegation and coordination within a government structure.
Who Should Attend
Mid-level civil servants moving into supervisory roles (typically Level 12–14).
Learning Outcomes
- ·Supervise and delegate to junior officers effectively
- ·Coordinate work across units and departments
- ·Apply basic performance management to a team
- ·Escalate issues appropriately within the civil-service hierarchy
Modules
- 1.Supervisory responsibility
- 2.Delegation and coordination
- 3.Team performance basics
- 4.Communication for middle managers