Schedule Officer Certificate

Overview

Builds the core administrative, correspondence and file-management competencies expected of schedule officers, with practical assessment tied to real civil-service workflows.

Who Should Attend

Schedule officers and junior-to-mid cadre civil servants (typically Level 8–12).

Learning Outcomes

• Manage files and correspondence to civil-service standards
• Draft memos, minutes and routine reports correctly
• Apply basic public administration procedure
• Support supervisors with accurate scheduling and tracking

Modules & Curriculum

1. 1Civil service procedure and structure
2. 2File and records management
3. 3Memo and minute writing
4. 4Basic office administration