4 weeks · Blended
Schedule Officer Certificate
Overview
Builds the core administrative, correspondence and file-management competencies expected of schedule officers, with practical assessment tied to real civil-service workflows.
Who Should Attend
Schedule officers and junior-to-mid cadre civil servants (typically Level 8–12).
Learning Outcomes
- ·Manage files and correspondence to civil-service standards
- ·Draft memos, minutes and routine reports correctly
- ·Apply basic public administration procedure
- ·Support supervisors with accurate scheduling and tracking
Modules
- 1.Civil service procedure and structure
- 2.File and records management
- 3.Memo and minute writing
- 4.Basic office administration